Payment & Billing Policy
Last Updated: October 19, 2026
At River Poker Tables, a brand of Northside Global LLC, we are committed to providing a secure and transparent shopping experience. This policy explains our payment methods, pricing, billing procedures, and refund processing.
1. Accepted Payment Methods
We accept secure payment methods available at checkout, which may include Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.
Payment options may vary depending on the customer's location, device, and payment provider.
2. Payment Authorization
Payment is required at checkout. Orders are processed after successful payment authorization and verification.
If a payment fails or is declined, the order may not be processed until valid payment is received.
3. Pricing and Currency
All prices are listed in USD, unless otherwise stated.
Prices and promotions may change without notice, but changes will not automatically affect previously accepted orders.
If a pricing error occurs, we will notify the customer and provide available options before collecting any additional payment.
4. Taxes and Shipping Charges
Applicable taxes and mandatory shipping charges are displayed during checkout before payment confirmation.
Free shipping is available on eligible products within the contiguous United States.
Additional freight or optional delivery charges may apply and will be disclosed before the customer agrees to them.
For details, review our Shipping Policy.
5. Order Confirmation
Customers generally receive an order confirmation email after completing checkout.
Orders remain subject to payment verification, product availability, and shipping eligibility.
If we cannot fulfill an order, we will contact the customer and arrange an appropriate refund where applicable.
6. Payment Security
Payments are processed through Shopify and applicable payment providers using their security systems.
Our website uses HTTPS to support encrypted connections.
Customers should never share complete card details or security codes through email.
For information about personal data, review our Privacy Policy.
7. Billing Errors and Failed Transactions
If you notice an incorrect, duplicate, or unauthorized charge, contact us at support@riverpokertables.com or +1 (844) 493-8699.
We will review the concern and assist with an appropriate resolution. Customers may also contact their bank regarding unauthorized transactions or payment disputes.
8. Returns, Refunds, and Cancellations
Approved refunds are generally processed to the original payment method within 10 business days after approval. Banks may require additional processing time.
For eligible standard returns:
- A 30-day return window applies.
- A 25% restocking fee may apply.
- Customers are responsible for applicable return freight charges.
Verified corrective returns involving seller-attributable damage, defects, or incorrect shipments are not subject to restocking fees or customer-paid return freight.
For complete conditions, review our Return & Refund Policy, and Cancellation Policy.
9. Custom and Special Orders
Custom or special-order products may have additional payment requirements, production conditions, or cancellation restrictions, which should be disclosed before purchase.
10. Contact Us
For payment, billing, or refund-related questions, please contact our Concierge Team.
Business Name: River Poker Tables
Business Operator: Northside Global LLC
Email: support@riverpokertables.com
Phone: +1 (844) 493-8699
Store Hours: Monday – Friday, 9 AM – 5 PM PST
Business Address:
245 North Point Street, Apt 4304
San Francisco, CA 94133
United States
Website: https://www.riverpokertables.com/
